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  1. Column 5 Consulting

    Management and technology consulting firm providing planning, budgeting, measurement and other management process services supporting Finance Transformation.
    project management3
    strategy3
    ABC2
    portfolio management2
    performance management2
    balanced scorecard2
    Cost Reduction1
    performance measurement1
    Customer Focus1
    strategic alignment1
    strategy execution1
    CFO services1
    customer profitability1
    profitable growth1
    Finance Transformation1
    activity-based costing1
    product profitability1
    management processes1
    managing customer expectations1
    unwritten rules1
    activity-based budgeting1
    Customer-focused organization1
    activity costs1
    Dynamic Planning1
    organization politics1
    budgeting cycle time1
    Fundamental Cost Reduction1
    Global Complexity1
    management process strategy1
    process costs1
    strategy translation1

    www.column5.com - 2009-02-04

  2. The Ten Day Plan

    Management and technology consulting firm providing planning, budgeting, measurement and other management process services supporting Finance Transformation.
    project management3
    strategy3
    ABC2
    portfolio management2
    performance management2
    balanced scorecard2
    Cost Reduction1
    performance measurement1
    Customer Focus1
    strategic alignment1
    strategy execution1
    CFO services1
    customer profitability1
    profitable growth1
    Finance Transformation1
    activity-based costing1
    product profitability1
    management processes1
    managing customer expectations1
    unwritten rules1
    activity-based budgeting1
    Customer-focused organization1
    activity costs1
    Dynamic Planning1
    organization politics1
    budgeting cycle time1
    Fundamental Cost Reduction1
    Global Complexity1
    management process strategy1
    process costs1
    strategy translation1

    www.thetendayplan.com - 2009-02-11

  3. Customer Service Training, Learn Customer Service Skills Online, programs and courses

    Train Customer Service provides information about the mission critical customer service skill sets in certification programs and individual courses. Links to ...
    online7
    communication4
    courses3
    seminars3
    trust3
    strategies2
    problem solving2
    customer service training1
    web based training1
    rapport1
    interpersonal1
    train-the-trainer1
    email etiquette1
    stress control1
    active listening1
    telephone etiquette1
    defusing anger1
    managing customer expectations1
    prograams0

    www.traincustomerservice.com - 2009-02-07

  4. Learn Customer Service Online - customer service training programs and courses, online, certification, web-based training

    Web based training programs and courses of measurable mission critical customer service knowledge, skills and strategies leading to certification. Free needs ...
    online7
    service6
    training5
    professional5
    certified3
    courses3
    programs3
    customer3
    certification3
    stress management2
    problem solving2
    web based training1
    listening skills1
    email etiquette1
    telephone etiquette1
    interpersonal communications1
    defusing anger1
    managing customer expectations1
    trust and rapport1

    www.customerservicetrainingonline.com - 2009-02-04

cbt2 web based training1 ancestry.com2 customer service3 e-learning3 problem solving2 telephone etiquette1 business etiquette1 reference2 etiquette2 elearning2 essay2

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